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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.

FREQUENTLY ASKED QUESTIONS

  • Is the event all ages?
     Yes.
  • What time does the event start/end?
    • Venue doors open at 2pm.
    • Curfew 11pm Sat / 10pm Sun.
  • Where do I park for this event?
    Please refer to our Ticket Types page to purchase parking passes ahead of time, and the Getting Here page for the most helpful information on how to get to the venue and where to park. More details may be added closer to the festival date. 
  • Can I bring a camera?
    A phone camera or a small point and shoot without interchangeable lenses is fine to bring in. No video cameras or professional cameras will be allowed into the festival. GoPros are fine, but no poles or extenders will be permitted.
  • Is there Public Transportation to the event?
    Please check our Getting Here page for public transportation information. More details may be added closer to the festival date.
  • Will you be posting set times in advance?
    Yes. Check out set times here!  
  • Where is the Rideshare drop off/pick up point?
    Please review our Getting Here page . More details may be added closer to the festival date.
  • Will there be free water refill stations?
    Yes.
  • Will there be vegetarian and/or vegan food options available at the event?
    Yes.
  • Do you have a lost and found?
     Yes, You can view items in real time here or in person at Lost & Found booth during festival hours. Please turn in any stray items you find directly to lost & found! Good Karma!
  • How will Covid-19 affect this event?
    Please review our Health & Safety info here.
  • If the festival doesn’t take place, will I get a refund?
    Yes, you will have the option to roll over your pass to the following festival or request a refund. 
  • Can I bring in my medical prescription?
    If you’re bringing prescription medication, please be sure that it is in the original packaging or container, with the name on the label matching the name on your ID. Please do not bring in multiple medications mixed together in the same container. Each medication must be separate. If you have concerns about your medication being admitted to the Festival, please reach out to ADA.
  • What is the last day to update my shipping address?
    If your shipping address is different than your billing address, please contact Ticket Purchase Support to update your address prior to September 30th, 2021.
  • I don't see my Question here.
    Please visit our Contact page.